Terms & Conditions

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Terms & Conditions

Pricing & Project Scope

Every project is uniquely priced based on your goals, deliverables, and deadlines. Should the scope evolve during the engagement, revised pricing will be discussed and agreed upon before any additional work begins.

Acceptance of Terms

Moving forward with a proposal, whether through a verbal confirmation, email response, payment, or a countersigned document, constitutes your full acceptance of BrandLift Up Solutions’ terms and working policies.

Accuracy of Requirements

We build exactly what we’re briefed on. Please ensure every requirement, preference, and expectation is captured in the approved proposal. If something isn’t documented, our team will proceed using professional judgment, and revisiting that later may involve additional work.

Early Communication is Key

Specific technical requirements, brand guidelines, or preferences shared late in the project cycle can result in rework and added cost. The earlier we know, the smoother everything runs.

Project Hours & Minor Adjustments

Each project is allocated a defined number of working hours. Small refinements are part of our process, but significant changes in direction or functionality will require a revised scope agreement.

Timelines & Feature Changes

We are fully committed to delivering within the agreed schedule. However, requests to alter core features or functionality mid-project can affect the timeline, we’ll always keep you informed if this happens.

Client Availability & Responsiveness

Timely feedback and approvals from your side are essential. Extended delays in responses or repeated revision cycles driven by the client may impact delivery dates and could incur additional charges.

Refund Policy

Due to the nature of our work, refunds are not standard practice once a project has commenced. Monthly service subscriptions are non-refundable once the billing cycle has started. Exceptions are handled at the discretion of BrandLift Up Solutions management.

Content Submission Deadline

All website copy, images, media, and related assets must be submitted within the first two weeks of the project kickoff. Late content submissions may push back the delivery date accordingly.

Browser & Device Compatibility Testing

Our quality assurance process covers all widely used modern browsers and screen sizes. If your audience uses specific platforms, browsers, or legacy systems that require dedicated testing, please notify us upfront so we can factor that into the plan.

Third-Party Server Charges

Any additional hours required due to technical complications arising from hosting environments, servers, or infrastructure outside of BrandLift Up Solutions’ ecosystem will be billed separately and transparently.

Dormant Project Policy

Projects that become inactive for more than two months, due to a lack of client response or pending approvals, will be subject to a project reactivation and administration fee to resume work.

Intellectual Property & Code Ownership

All code, systems, and digital assets developed by BrandLift Up Solutions remain our intellectual property until full payment has been received. Upon request, ownership or a usage transfer can be arranged for an additional fee.

Licensing for Hosted Projects

Clients on active hosting plans with BrandLift Up Solutions are granted an exclusive license to use the developed platform as part of that arrangement. This license remains valid as long as the hosting relationship is maintained.

Third-Party Integrations & Plugins

We integrate the best available tools and third-party solutions to enhance your project. However, we are not liable for disruptions caused by external platforms, plugins, or APIs. Keeping these components updated is the client’s responsibility unless a maintenance plan is in place.

Unforeseen Delays

We plan meticulously, but some delays fall outside anyone’s control. BrandLift Up Solutions will always communicate proactively and work diligently to minimize impact on your project timeline.

Hosting & Domain Services

Unless explicitly bundled into your service package, domain registration and web hosting are charged independently. We’ll always clarify what’s included before you commit.

Official Communication Channel

Email remains our primary and official channel for all project-related communication. Please ensure your registered email is active and monitored to avoid any missed updates or approvals.

Project Kickoff Documentation

Before work begins, BrandLift Up Solutions will provide a detailed kickoff summary outlining deliverables, timelines, and responsibilities for both parties. This ensures everyone starts on the same page.

Revision Rounds

Each project includes a set number of revision rounds as outlined in your proposal. Requests beyond the agreed-upon revisions will be quoted and billed separately to keep the project moving efficiently.

Confidentiality

We treat all client information, business data, and project details with strict confidentiality. BrandLift Up Solutions will never share your information with third parties without explicit consent.

Portfolio Rights

Unless you request otherwise in writing, BrandLift Up Solutions reserves the right to feature completed work in our portfolio and marketing materials as examples of our capabilities.

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Marketing Intelligence & AI Precision
NovaaAI
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Marketing Intelligence & AI Precision

Who we are

Novaaio is an innovative technology company founded in 2026 and based in Kalispell , MT We specialize in leveraging AI to drive business growth and efficiency. Our services include AI-powered chatbots, digital marketing strategies (SEO, paid ads, and social media management), and custom software development. With a skilled team of AI engineers and developers, we deliver tailored solutions to meet unique business needs, keeping companies ahead of the curve.

Powering Success for Top Brands

Novaaio helps businesses achieve scalable growth by implementing AI-powered marketing strategies that improve visibility, performance, and return on investment.

Every marketing decision at Novaaio is backed by real-time data, AI insights, and performance analytics to maximize impact and eliminate guesswork.

We use modern marketing techniques and AI-driven solutions to help brands stay ahead of the competition in a constantly evolving digital landscape.

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Your Success Is Our Mission

In today’s competitive digital world, choosing the right marketing partner makes all the difference. At Novaaio, we don’t just run campaigns — we implement AI-backed strategies designed to deliver measurable, long-term business growth.

Digital Services - SEO
Partner with Novaaio & Take Your Brand to the Next Level
Digital Services - SEO
Partner with Novaaio & Take Your Brand to the Next Level
See How We Help Brands Grow

Transform Your Business with Novaaio

Take your digital marketing to the next level with data-driven strategies and innovative solutions. Let’s create something amazing together!

Meet the Minds Behind Your Digital Success

Jordan Lee

Head of Creative

Chloe Tan

Senior SEO Specialist

Daniel Cruz

Performance Marketing Lead

Simple Steps to Digital Success

Our streamlined process ensures your digital growth is efficient, transparent, and results-driven from start to finish.

01
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We begin by understanding your business goals, audience, and market to define the right growth direction.

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03
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We launch, monitor, and continuously optimize campaigns to maximize performance and efficiency.

04
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Clear reporting and insights help scale what works and drive consistent long-term business growth.

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Hear from Our Satisfied Clients, Real Success Stories

Discover how businesses like yours achieved outstanding growth with Marko’s expert digital marketing solutions.

Emma Richard
Emma Richard

CEO Nexatech

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David Mont

Marketing Director

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Sophia Lewis

Founder

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James Peterson

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